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The effectiveness of leaders and managers: outstanding

"Leaders and managers have great aspirations for children and young people and have successfully created a culture in which staff and foster carers share that ambition."

"Agency staff, managers and leaders care about the children and young people as if they were their own. This approach is shared with the foster carers, who take deep pride in their children’s and young people’s achievements, as well as feeling genuine sorrow for their experiences of grief and loss. Foster carers praise staff and managers for the excellent support that they provide to them. Foster carers have access to 24-hour support, which, in turn, helps the children and young people placed with them. Effective support and guidance for foster carers prevent placement breakdowns. They also help the foster carers to identify the core issues that impact on the children and young people."