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ofsted outstanding

In October 2018 we were rated 'Outstanding' by Ofsted for the third consecutive time since 2011!

This puts us amongst only a handful of fostering providers nationwide. It also tells you that when we say we will support you, we do!

The complex needs of children and young people are well understood by the foster carers and agency staff, who plan effectively to significantly reduce the risks.

A foster carer described the agency as ‘one big family’.

Staff members (state that they are well supported in their roles. Their love for their job is clearly visible, and their) faces light up when they talk about the children and young people and how much they have achieved in their placements.

The agency is unquestionably child focused. Whether you are a manager or staff member, the child or young person is at the heart of your practice.

Read the full 18/19 Ofsted report here.

Here are some of the things Ofsted said about us in the report:

Overall experiences and progress of children and young people: outstanding

Overall experiences and progress of children and young people: outstanding

"The vast majority of children and young people make exceptional progress from their challenging starting points. A social worker stated that her child has achieved ‘impossible outcomes’ since being placed with his foster carers. Another social worker stated that her young person has ‘managed to turn her life around’ with the support of her carers. Another social worker described the transformation of her child as ‘beautiful’. Children and young people thrive in their placements. Children and young people who spoke to inspectors stated that there was nothing that they wanted to change about their carers or the home that they live in."

"They have a sense of normalcy, hope and optimism in their lives. They enjoy unwavering support from their foster carers, who have become their family, and they have a place to call their home."

"The quality of assessments of prospective foster carers is thorough. Managers provide good oversight of the analysis of the applicant’s fostering capacity. They are very careful to match children and young people to foster carers who can meet their assessed needs. Managers also carefully consider the impact of the placements on existing household members."

How well children and young people are helped and protected: outstanding

How well children and young people are helped and protected: outstanding

"Children and young people receive excellent help and protection from their foster carers and the agency staff and managers. Most children and young people, including those deemed to be highly vulnerable, rarely go missing from care. They also experience a substantial reduction in their risk of being subject to child sexual exploitation. The complex needs of children and young people are well understood by the foster carers and agency staff, who plan effectively to significantly reduce the risks. Foster carers and staff do not give up on the children and young people easily when they exhibit challenging behaviour. They persevere and use professional expertise to help children and young people to reduce their behavioural difficulties."

"Children and young people spoken with stated that they felt safe in their foster placements and were able to identify trusted adults whom they can talk to about any concerns, including about their foster carers. It is apparent that children and young people, including those who have experienced severe trauma and multiple placement changes in the past, enjoy secure attachments to their foster carers."

The effectiveness of leaders and managers: outstanding

The effectiveness of leaders and managers: outstanding

"Leaders and managers have great aspirations for children and young people and have successfully created a culture in which staff and foster carers share that ambition."

"Agency staff, managers and leaders care about the children and young people as if they were their own. This approach is shared with the foster carers, who take deep pride in their children’s and young people’s achievements, as well as feeling genuine sorrow for their experiences of grief and loss. Foster carers praise staff and managers for the excellent support that they provide to them. Foster carers have access to 24-hour support, which, in turn, helps the children and young people placed with them. Effective support and guidance for foster carers prevent placement breakdowns. They also help the foster carers to identify the core issues that impact on the children and young people."